Project portfolio
Process Improvement & Operational Efficiency
Programs and projects that simplified workflows, strengthened internal capability, reduced manual effort, and improved operational visibility.
Mentorship Program Launch
Launched a scalable cross-functional mentorship program designed to strengthen collaboration, knowledge sharing, goal setting, and career growth within PMO teams.
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Leadership & execution
- Designed the structure, timeline, eligibility, roles, meeting cadence, and participation expectations.
- Built toolkits, development topics, applications, and curated learning resources.
- Created quarterly check-ins to monitor program health and support partnerships.
Challenge
The model needed enough consistency to support the cohort while remaining flexible for individual mentor and mentee goals.
Resolution
Created a mentee-led framework with clear expectations, guided topics, and structured checkpoints.
ERP Reporting Program
Led the IT reporting workstream supporting SAP S/4HANA go-live, ensuring critical reporting continuity while eliminating redundant inventory.
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Leadership & execution
- Facilitated requirements and solutioning across business, SAP, and data teams.
- Managed stand-ups, weekly reporting, escalations, testing, defects, and retesting.
- Built a prioritized backlog and Reporting Council governance for future delivery waves.
Challenge
Reporting began late in the ERP lifecycle, creating concern about readiness and training.
Resolution
Used stakeholder interviews and transparent prioritization to define critical go-live needs and sequence post-launch delivery.
Retail Merchandising List Automation
Replaced fragmented Excel lists with a centralized SQL database, reducing manual effort and enabling more accurate, flexible reporting for annual planning.
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Leadership & execution
- Led requirements, documentation, status governance, solution delivery, and testing.
- Coordinated IT milestones with merchandising objectives.
- Validated data accuracy, exports, defects, and iterative fixes.
Challenge
Multiple spreadsheets created manual effort, version-control issues, and inconsistent reporting.
Resolution
Moved data into a centralized SQL solution with defined ownership and streamlined input and output workflows.
Weekly Project Update Automation
Replaced a time-intensive, device-specific macro workflow with a shared intranet solution for consistent weekly leadership reporting.
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Leadership & execution
- Facilitated requirements and collaborative solution design between Contracts and IT.
- Managed delivery, testing, defects, documentation, scope, and biweekly accountability.
- Preserved the executive-ready output while improving maintainability.
Challenge
The legacy macro was tied to one device and could not be transferred after a personnel change.
Resolution
Implemented a centrally maintained intranet tool accessible to multiple authorized users.
ADP Payroll Conversion
Standardized the workweek calendar for non-retail hourly employees to improve payroll efficiency, reporting accuracy, and overtime allocation.
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Leadership & execution
- Managed ADP configuration, data bridges, compliance rules, testing, and vendor engagement.
- Built the timeline, RAID, cutover, training, communications, and support plans.
- Coordinated Finance and HR decisions through biweekly governance.
Challenge
Timing created risk of payroll errors, year-end reporting complications, and employee disruption.
Resolution
Sequenced go-live at the tax-year boundary and executed comprehensive end-to-end testing and cutover controls.
Enterprise Pricing Workflow Improvement
Automated and simplified pricing workflows to remove bottlenecks, improve data accuracy, and accelerate catalog and export pricing development.
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Leadership & execution
- Mapped pricing workflows, reports, handoffs, and ownership.
- Partnered with IT on automation, intranet screens, and macro-based generation.
- Led iterative improvement sessions and incorporated enhancements into live work.
Challenge
Manual, disconnected steps created bottlenecks and inconsistent outputs.
Resolution
Consolidated work, automated repetitive tasks, and reassigned responsibilities to the teams best positioned to own them.
Quality Inquiry Tool
Created a self-service portal providing immediate access to allergen data and Certificates of Conformance, reducing repetitive Quality inquiries.
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Leadership & execution
- Directed requirements, charter, ROI, delivery, testing, defects, lessons learned, and closeout.
- Managed scope to keep the solution focused and timely.
- Provided executive-level reporting throughout delivery.
Challenge
High volumes of repetitive email inquiries delayed responses and strained Quality resources.
Resolution
Delivered a searchable portal that gave Customer Service and Bid teams direct access to validated information.
Temp Agencies Migrated to ADP Clocks
Migrated temporary warehouse labor to ADP time clocks, replacing manual timekeeping and improving payroll accuracy and data reliability.
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Leadership & execution
- Built the timeline, governance, documentation, training, and adoption plan.
- Facilitated biweekly meetings and managed scope, risks, issues, and decisions.
- Aligned the staffing agency with internal warehouse and payroll processes.
Challenge
The change required external agency alignment and integration with internal timekeeping and payroll practices.
Resolution
Negotiated a phased rollout and used collaborative planning and training to support compliance and adoption.
B2B Event Scheduler – Salesforce Workflow Optimization
Unified event scheduling workflows in Salesforce, eliminating duplicate tracking and improving collaboration across Sales and Events teams.
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Leadership & execution
- Led requirements and solution workshops across Sales, Events, Continuous Improvement, and IT.
- Oversaw technical delivery, testing, defects, validation, and retesting.
- Used weekly governance to resolve blockers and coordinate parallel go-lives.
Challenge
Teams used separate processes, inconsistent classifications, and redundant email-based handoffs.
Resolution
Designed a unified Salesforce approach and coordinated parallel workstream launches.
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